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Companies House Corporate Targets 2021/2022

Statement made on 19 July 2021

Statement UIN HLWS188

Statement

I have set Companies House the following corporate targets for the year 2021/2022:

Complete and up to date data

97% of companies on the register will have an up-to-date confirmation statement.

Digital Service Availability

Digital services will be available for a minimum of 99.9% of the time.

New Services

Develop a new online journey for submission of confirmation statements.

Develop a digital filing capability for insolvency transactions.

Customer Satisfaction

Be in the top quartile of public service organisations for customer satisfaction.

Diversity

Increase the number of staff recruited to Companies House from under-represented groups by 10%.

Delivering Value

Manage expenditure within budgetary limits.

Spending with small and medium businesses

15% of spend will be spent directly with small and medium businesses.

Statement from

Department for Business, Energy and Industrial Strategy

Linked statements

This statement has also been made in the House of Commons

Department for Business, Energy and Industrial Strategy
Companies House Corporate Targets 2021/2022
Paul Scully
Minister for London and Parliamentary Under Secretary of State (Minister for Small Business, Consumers and Labour Markets)
Conservative, Sutton and Cheam
Statement made 19 July 2021
HCWS191
Commons