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Local Government Ombudsman: Parish and Town Councils

Question for Ministry of Housing, Communities and Local Government

UIN 46346, tabled on 17 April 2025

To ask the Secretary of State for Housing, Communities and Local Government, what assessment she has made of the potential merits of bringing town and parish councils into scope of the local government ombudsman.

Answered on

29 April 2025

The Local Government and Social Care Ombudsman (LGSCO) provides members of the public with a vital complaints resolution service for when things go wrong with the public services they rely on. Their investigations provide the public with personal redress and improve the delivery of these services by local authorities. Most of their complaints are about key public services, such as children’s services, adult social care and homelessness.

The Government has no plans to bring town and parish councils within the LGSCO’s scope.