To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number of eligible pensioners not claiming Pension Credit; and what steps her Department is taking to increase take-up, in the context of Winter Fuel Payment eligibility.
Answered on
22 April 2025
The most recent estimate of Pension Credit take-up covers the financial year 2022/23 and is available at: Income-related benefits: estimates of take-up: financial year ending 2023 - GOV.UK
The Government wants all pensioners to get the support to which they are rightly entitled. That is why we have been running the biggest ever Pension Credit take-up campaign, which included adverts on Television, radio, social media such as Facebook and Instagram, on YouTube, on advertising screens, including on GP and Post Office screens as well as in the press. Around 11 million pensioners will have also recently received a leaflet promoting Pension Credit along with their State Pension uprating letter.
The latest Pension Credit applications and awards statistics were published on 27 February and are available at: Pension Credit applications and awards: February 2025 - GOV.UK The statistics show that the Department received 235,000 Pension Credit applications in the 30 weeks since the Winter Fuel Payment announcement – an 81% increase on the comparable period in 2023/24 and made 117,800 new Pension Credit awards – a 64% increase or 45,800 extra awards on the comparable period in 2023/24.
We are now writing to all pensioners who make a new claim for Housing Benefit and who appear to be entitled to Pension Credit – directly targeting this group and encouraging them to make a claim. In the longer term, we will be bringing together the administration of Pension Credit and Housing Benefit, so that pensioners receive both Housing Benefit and any Pension Credit that they are entitled to.