Skip to main content

Postal Services: Universal Service Obligation

Question for Department for Business and Trade

UIN 38571, tabled on 17 March 2025

To ask the Secretary of State for Business and Trade, what plans his Department has to ensure that changes to Universal Service Obligation requirements create an (a) adequate and (b) effective postal service.

Answered on

25 March 2025

The government does not have a role in Ofcom’s regulatory decisions. Ofcom has a duty to ensure the provision of the universal service obligation and will carefully consider all the inputs to its consultation to ensure Royal Mail is able to effectively serve all its customers in the years to come.