To ask His Majesty's Government what assessment they have made of the impact of online systems for booking same-day GP appointments on elderly and disabled people who cannot use a computer or the internet independently.
Answered on
12 March 2025
NHS England has published a framework for National Health Service action on digital inclusion and is developing further resources to support practical actions. All programmes are actively considering how they can contribute to improvements in healthcare inequalities and digital inclusion. Digital health tools are part of a wider offering that includes face-to-face support and telephone services, with appropriate help for people who struggle to access digital services.
Answered by
Department of Health and Social Care