To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 19 December 2024 to Question 20545 on Department of Health and Social Care: Correspondence, what steps his Department is taking to ensure that 80% of hon. Members receive a response to correspondence in 20 days.
Answered on
9 January 2025
The Department is committed to meeting the target of responding to at least 80% of correspondence from Hon. Members within 20 working days. Parliament has a right to hold Ministers to account. We recognise there is room for improvement and we are committed to doing things differently. The Leader of the House of Commons wrote to all Cabinet members in November 2024 to remind Ministers of their responsibilities to provide helpful and timely responses to Members' written parliamentary questions and correspondence.
The Government has already taken steps to strengthen its approach to correspondence, with a Ministerial champion for correspondence identified in each department. As the lead Minister appointed for this Department, I am receiving information from my officials on performance and highlighting the importance of this work in communicating with Hon. Members across both Houses of Parliament.