To ask the Secretary of State for Work and Pensions, whether her Department is taking steps to simplify the application process for Pension Credit.
This answer is the replacement for a previous holding answer.
Answered on
29 October 2024
The Department have introduced an online claim process, providing customers with a convenient alternative claim route, alongside the existing telephony and paper application methods. As the Department continues to modernise the Pension Credit service, we continue to review the user experience, balancing simplification of application with capturing the right information to ensure accuracy of award.
Answered by
Department for Work and Pensions
Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.