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Care Quality Commission

Question for Department of Health and Social Care

UIN 9803, tabled on 17 October 2024

To ask the Secretary of State for Health and Social Care, how much has been (a) budgeted and (b) spent by the Care Quality Commission on the (i) design, (ii) development and (iii) rollout of its new regulatory platform.

Answered on

4 November 2024

The Care Quality Commission’s (CQC) budget for its new regulatory platform was £88.3 million. The actual cost of the regulatory platform is £92.4 million, including the utilisation of contingency, which isn’t accounted for in the budget, and so is the reason for the variance. The actual cost comprises spending on contingent labour, internal staffing, professional services, and non-pay costs. All spending during the CQC’s transformation was subject to appropriate governance, and any procurement was undertaken in line with public sector standards.

The regulatory platform was gradually delivered and implemented over a five-year period to the end of March 2024. The CQC is unable to provide a breakdown of the figures into design, development, and rollout as the regulatory platform was broken down into various services and each of these had a different design, build, test, and deploy phase. These phases overlapped due to the phased rollout.

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