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Pension Credit

Question for Department for Work and Pensions

UIN 9463, tabled on 16 October 2024

To ask the Secretary of State for Work and Pensions, what the average Pension Credit processing time is (a) per month in the latest three-month period for which data is available and (b) in each region.

Answered on

21 October 2024

Average actual clearance times are shown in the table below from 3 June 2024. Please note, the information is not available monthly.

The table below shows the average (in working days) for each week.

Source

RS PBi App / PC Claims AACT

03/06/24

45

10/06/24

44

17/06/24

43

24/06/24

44

01/07/24

44

08/07/24

45

15/07/24

48

22/07/24

44

29/07/24

45

05/08/24

40

12/08/24

39

19/08/24

36

26/08/24

31

02/09/24

29

09/09/24

30

16/09/24

28

23/09/24

26

30/09/24

34

07/10/24

39

Please note, the data shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.

The information requested is not collected at regional level and to calculate it would incur disproportionate cost.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.