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Post Office: Payment Exception Service

Question for Department for Business and Trade

UIN 5074, tabled on 10 September 2024

To ask the Secretary of State for Business and Trade, what discussions he has had with the Post Office Ltd on cutting exceptional payments for post offices.

Answered on

8 October 2024

While publicly owned, Post Office, as a commercial business with its own Board, operates at arm’s length from the Government. Therefore, the issue around exceptional payments is an operational matter for the Post Office.

The Post Office has however informed my officials that they have taken the decision to pause making further changes to exceptional payments until later this autumn.

Named day
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