To ask the Secretary of State for Transport, what steps she plans to take to help ensure that public railway operators achieve passenger growth.
Answered on
6 September 2024
We are committed to delivering a unified and simplified rail system that focuses on improved services for passengers and better value for taxpayers, ending years of fragmentation and waste.
We will establish Great British Railways as the directing mind in charge of Britain’s railway infrastructure and services, responsible for ensuring both work together. We will also bring passenger services into public ownership, in the pursuit of a more efficient and passenger-focused rail system.
In the interim, while National Rail Contracts (NRCs) remain in place, we will set stretching performance targets for each operator through the annual business planning process. These targets will be specific to each operator, reflecting their individual circumstances. Where performance falls short, we will require operators to put in place robust improvement plans. The Secretary of State has already met a number of poorly performing train operators and their Network Rail counterparts, setting clear expectations for immediate improvement.