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Continuing Care: Standards

Question for Department of Health and Social Care

UIN 26786, tabled on 16 May 2024

To ask the Secretary of State for Health and Social Care, what steps she is taking to ensure the adequacy of processing times for (a) applications for and (b) appeals relating to NHS Continuing Healthcare.

Answered on

22 May 2024

Operational delivery of NHS Continuing Healthcare (CHC) is the responsibility of the integrated care boards (ICBs), with oversight from NHS England. The National Framework makes clear that ICBs are expected to reach a decision in most cases within 28 days of being notified of an individual’s potentially eligibility. Further information on the National Framework is available at the following link:

https://www.gov.uk/government/publications/national-framework-for-nhs-continuing-healthcare-and-nhs-funded-nursing-care

All ICBs must have a CHC local resolution process in place, in order to support individuals who may wish to challenge a decision. NHS England has provided best practice guidance to ICBs, outlining how local resolution should operate. This includes a recommendation that ICBs should complete a request for a local review within three months of receipt. Where it has not been possible to resolve the matter, the individual may apply to NHS England for an independent review of the decision.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.