To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to help support people who require entry to a neighbour's property for the purpose of recording their energy meter readings.
Answered on
8 May 2024
Rights of entry are governed by civil law, not energy policy or regulation. Energy suppliers have limited rights of entry to fit, fix and read meters. Whether an individual or energy supplier is able to enter a property which is not the home of the customer is a matter of civil law. Householders can seek advice from organisations such as Citizens Advice.
Answered by
Department for Energy Security and Net Zero