To ask the Secretary of State for Work and Pensions, if he will make an assessment of the accessibility of Universal Credit support for people working in the farming sector.
Answered on
29 April 2024
Universal Credit is a 24 hour, seven days a week, digital service that allows customers to manage their own data and account online at a time which is convenient for them. Where a meeting is required, Work Coaches are able to offer multiple appointment channels, including digital, to minimise disruption to business, and ensure any meetings are as convenient as possible.
We are working with the National Farmers’ Union (NFU) to ensure a smooth transition from Tax Credits to Universal Credit, as well as providing Transitional Protection when applicable.