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Taxation: Electronic Government

Question for Treasury

UIN HL3684, tabled on 27 March 2024

To ask His Majesty's Government what consideration they gave to the Report from the Communications and Digital Committee Digital exclusion (3rd Report, Session 2022–23, HL Paper 219) when removing the postal address for HMRC from tax code notices.

Answered on

8 April 2024

HMRC could not have considered the 2022-23 Communications and Digital Committee Report on Digital Exclusion when removing the postal address from tax code notices, as this change occurred over 5 years ago. In keeping with the HMRC Charter principles, the Department aims to balance digital initiatives with accessibility for those facing digital exclusion.

Answered by

Treasury