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Electronic Government: Proof of Identity

Question for Cabinet Office

UIN 20638, tabled on 26 March 2024

To ask the Minister for the Cabinet Office, how much the Government has spent on in-person identity checks for GOV.UK One Login identity verification as of 26 March 2024.

Answered on

15 April 2024

GOV.UK One Login’s face-to-face identity verification route went live on 25 July 2023. The Government Digital Service has, as of 26 March 2024, spent £778,064 on the contract with the Post Office to set up and undertake in-person identity checks.

The public expects quick, secure and user-friendly access to government services. Previously, UK citizens and residents needed to grapple with multiple sign-in methods and identity verification routes when using government services online.

GOV.UK One Login is replacing these duplicative systems across government with a single account and identity checking system. This will make it easier for users to access the services they need, reduce costs to government, and provide stronger protections against fraud.

Answered by

Cabinet Office
Named day
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