To ask the Secretary of State for Energy Security and Net Zero, what her Department's policy is to help households that have accumulated energy debt.
Answered on
31 January 2024
The Government is continuing to support those who need it the most, with millions of households receiving up to £900 in further cost of living payments. This is in addition to established support for vulnerable and low-income households through the Winter Fuel Payment worth £250 - £600 and the £150 Warm Home Discount.
The Government expects suppliers to do all they can to support customers in debt, particularly vulnerable customers.
Ofgem has launched a consultation on options to protect the energy market and consumers from the risk of increasing debt.
www.ofgem.gov.uk/publications/ofgem-explores-options-amid-rising-consumer-debt.