To ask the Secretary of State for Energy Security and Net Zero, if she will make an estimate of the cost to the public purse of green deal mis-selling by Home Energy and Lifestyle Management Limited.
Answered on
29 January 2024
In Green Deal mis-selling cases, my Right Hon. Friend the Secretary of State has power to reduce or cancel loans where there has been a breach of the relevant rules, and she is satisfied the consumer has suffered, or is likely to suffer, substantive loss. The financial impact of sanctions falls to the loan provider.
Public expenditure relating to mis-selling by Home Energy and Lifestyle Management Limited is limited to legal costs plus initial case reviews by the Financial Ombudsman Service, estimated at approximately £324,000. There are also staff and administration costs, but it is not possible to provide an estimate of these without incurring disproportionate cost.