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Avanti West Coast: Communication

Question for Department for Transport

UIN 10462, tabled on 18 January 2024

To ask the Secretary of State for Transport, whether he has had discussions with Avanti West Coast on their internal communications strategy since 10 January 2024.

Answered on

25 January 2024

Senior officials are having discussions with Avanti West Coast relating to recent issues following an internal presentation that was leaked which concerned its contractual Service Quality Regime. Ministers and senior officials are alsospeaking to First Rail Holdings (Avanti’s parent company).