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Horizon IT System: Compensation

Question for Department for Business and Trade

UIN 9475, tabled on 15 January 2024

To ask the Secretary of State for Business and Trade, whether she has had discussions with the Board of the Post Office on the provision of financial evidence to claimants of the Horizon shortfall scheme to assist with their claims for redress.

Answered on

25 January 2024

The Government wants to ensure that all postmasters who experienced losses as a result of the Horizon scandal are provided with full and fair redress. It also recognises that given the significant time that has elapsed, it may be more difficult for claimants to provide evidence in support of their claim.

This was factored into the design of the Horizon Shortfall Scheme to ensure that postmasters will not be disadvantaged if there is a lack of records to support their claim.

There is an independent panel in place on the HSS, comprising of retail, legal and accountancy experts, which assesses each individual claim. The panel can exercise a degree of discretion to make fair awards where documentary evidence is lacking.

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