To ask the Secretary of State for the Home Department, what recent progress his Department has made in resolving the technical issues affecting the issuing of Biometric Residence Permit cards.
Answered on
16 January 2024
Incidences of technical issues preventing BRP card production are extremely low, and no systemic issues have been identified.
Where individual card requests do fail, operational case working teams and IT Support endeavour to resolve the issue as quickly as possible.
For any case that cannot be resolved immediately, the Employer Checking and Landlord Checking Services are available to provide support to customers to verify their immigration status and permission to work and rent properties in the UK.
Answered by
Home Office
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