To ask the Secretary of State for Defence, with reference to paragraph 7.4 on page 15 of his Department's guidance entitled JSP 763 Behaviours and Informal Complaint Resolution Part 2: Guidance - Informal Complaints Resolution Process, how many informal complaints resulted in the situation being monitored for at least one month in each year since 2019.
Answered on
18 January 2024
Informal complaints are handled at a local level, any records of informal complaints are not centrally held and could only be reviewed at disproportionate cost.
Answered by
Ministry of Defence