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Personal Independence Payment

Question for Department for Work and Pensions

UIN 6051, tabled on 8 December 2023

To ask the Secretary of State for Work and Pensions, what information his Department holds on the average length of service for assessors employed by external assessment providers to carry out PIP applications.

Answered on

18 December 2023

The table below shows the number of health professionals (HPs) employed by the external assessment providers (APs), Independent Assessment Services (IAS) and Capita, and the average length of service of HPs for the past 5 years.

Date

Number of HPs employed by IAS

Number of HPs employed by Capita

Average length of service of IAS HPs (months)

Average length of service of Capita HPs (months)

11 Dec 2023

2,584

1,128

29.3

25.3

11 Dec 2022

2,255

964

27.3

23.7

11 Dec 2021

1,853

678

29.0

28.1

11 Dec 2020

1,659

594

33.4

34.1

11 Dec 2019

1,618

664

28.8

28.1

Please note:

  • All of the information above has been provided by the APs.