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Social Rented Housing: Landlords

Question for Department for Levelling Up, Housing and Communities

UIN HL920, tabled on 6 December 2023

To ask His Majesty's Government what estimate they have made of the additional support required for social housing landlords as a result of the consumer regulation measures announced by the Regulator of Social Housing, including the Tenant Satisfaction Measures Standard, which are to be implemented from April 2024.

Answered on

19 December 2023

The Government recognises that there are demands on social landlords at this time, some of which relate to the introduction of revised consumer standards. It is essential that providers manage resources effectively to deliver for their residents.

All social landlords are responsible for providing safe and decent homes for their tenants and should be prioritising repairs and improvements where required. Landlords should not be looking to Government to fund bringing their social housing stock up to the required standards.

The Tenant Satisfaction Measure standard was introduced on 1 April 2023 and will come into force in April 2024. The Government has agreed to provide Local authorities with funding to meet the requirements of the Tenant Satisfaction Measure standard.