To ask His Majesty's Government, further to the Reforming aviation consumer policy: protecting air passenger rights consultation, which ran from 31 January to 27 March 2022, what is their timetable for taking forward those reforms.
Answered on
26 October 2023
The Department published its response to the Aviation Consumer Policy Reform Consultation on 27 June 2023. This set out legislative and non-legislative measures Government will take forward for air passenger rights. This included removing the compensation cap for damaged wheelchairs on domestic UK flights, giving the CAA additional enforcement powers and improving complaint handling.
Legislative reforms will be taken forward when parliamentary time allows, and in the meantime, we intend to work with industry and stakeholders to continue to drive improvements for aviation consumers.