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Housing: Costs

Question for Treasury

UIN HL10054, tabled on 11 September 2023

To ask His Majesty's Government what steps they are taking to help homeowners who are struggling with rising housing costs.

Answered on

25 September 2023

The pricing of mortgages is a commercial decision for lenders in which the Government does not intervene. However, we recognise this is a concerning time for mortgage borrowers.

On Friday 23 June the Chancellor met with the UK’s largest mortgage lenders, UK Finance and the Financial Conduct Authority to discuss how lenders will provide support for those who encounter problems keeping up with their mortgage payments. At this meeting, lenders agreed to a new Mortgage Charter to support borrowers struggling with their mortgage payments that was published on 26 June. The Charter sets out the standards signatory lenders will adopt when helping their customers, including new flexibilities to help customers manage their mortgage payments over a short period.

The Charter is in addition to the significant safeguards already in place for consumers in the mortgage market. Financial Conduct Authority rules require lenders to engage individually with their customers who are struggling or who are worried about their payments in order to provide tailored support. The Government has also taken measures aimed at helping people to avoid repossession, including Support for Mortgage Interest (SMI) loans, protection in the courts through the Pre-Action Protocol, and the Housing Loss Prevention Advice Service (HLPAS).

Importantly, the Government also remains committed to providing a fair deal for renters and landlords. The Renters (Reform) Bill currently making its way through Parliament will deliver the government’s commitment to ‘a better deal for renters’ – improving the system for responsible tenants and good faith landlords. Furthermore, we remain committed to improving the supply of affordable housing, and the £11.5 billion Affordable Homes Programme will deliver thousands of affordable homes to both rent and buy right across the country.

Answered by

Treasury