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Railways: Ticket Offices

Question for Department for Transport

UIN 194001, tabled on 13 July 2023

To ask the Secretary of State for Transport, what estimate he has made of the potential impact of proposed rail ticket office closures on (a) the number and proportion of booking office staff who will retain their role and (b) the number and proportion of stations that will have (i) no change, (ii) a reduction and (iii) an increase in staffing levels; and if he will make a statement.

Answered on

20 July 2023

This is an industry-led process. The outcomes of the consultations will not be known until the Ticketing and Settlement Agreement process has been concluded.

Train operating companies will discuss employment matters with trade unions as part of their own collective bargaining processes.