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Broadband and Mobile Phones: Social Tariffs

Question for Department for Science, Innovation and Technology

UIN HL9264, tabled on 11 July 2023

To ask His Majesty's Government what plans they have to introduce an industry-wide social tariff for mobile and broadband services for low-income households.

Answered on

31 July 2023

The Government has no plans to introduce an industry-wide social tariff for mobile and broadband services for low-income households at this time.

Low-cost broadband and mobile offers are available across 99% of the UK from 23 providers (including BT, Sky, Virgin Media, Shell, and Vodafone) from as low as £10 per month. Ofcom’s April 2023 Affordability Report noted 85% of consumers are able to switch to a social tariff with their existing provider.

The Government continues to work with Ofcom to monitor market provision.