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British International Investment: Complaints

Question for Foreign, Commonwealth and Development Office

UIN 192458, tabled on 4 July 2023

To ask the Secretary of State for Foreign, Commonwealth and Development Affairs, whether he has made an assessment of the potential merits of introducing a new independent complaints mechanism for British International Investment.

Answered on

10 July 2023

British International Investment (BII) has an effective complaints mechanism [] that allows external parties to report alleged breaches of the Policy on Responsible Investing (PRI). If deemed eligible, complaints will be investigated, and where appropriate, BII will enable access to remedy.

The Reporting and Complaints Mechanism is under the direction of the Head of Compliance. Decisions required under the Reporting and Complaints Mechanism Rules are made independently of the departments involved in pre-investment due diligence and post-investment monitoring of environmental, social and business integrity issues. The Head of Compliance has a reporting line to the Board's Audit & Compliance Committee.

FCDO undertakes periodic reviews of BII's assurance processes and recommends actions to improve their robustness, and monitors implementation of these. Any significant issues reported to FCDO regarding BII are notified to FCDO's Internal Audit and Investigations Department.