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Jobcentres: Staff

Question for Department for Work and Pensions

UIN 174172, tabled on 27 March 2023

To ask the Secretary of State for Work and Pensions, how job centre work coaches are trained to understand the circumstances of working parents and disabled people when setting in-work progression requirements; and if he will make a statement.

Answered on

30 March 2023

All new entrant work coaches undergo a work coach learning journey which includes learning products on health and supporting claimants with disabilities which equips work coaches with tools, knowledge, skills, and behaviours to enable them to support individuals moving closer to the working environment. This includes childcare modules to support working lone parents.

From October 2022 in work progression (IWP) work coaches have received tailored learning to support people with individual circumstances, including lone parents in-work and disabled people.

Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.