To ask the Secretary of State for Business, Energy and Industrial Strategy, whether his Department is taking steps to provide advice to heat networks customers on the level of support available through the Energy Bill Relief Scheme.
Answered on
12 January 2023
Information and advice on the Energy Bill Relief Scheme (EBRS), including in relation to requirements for intermediaries to pass through support to end users, can be found online. (https://www.gov.uk/guidance/energy-bill-relief-scheme-help-for-businesses-and-other-non-domestic-customers)
For end consumers of heat networks, further advice can also be found online (https://www.ombudsman-services.org/sectors/heat-networks) on the EBRS from the Energy Ombudsman.
Answered by
Department for Business, Energy and Industrial Strategy