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Armed Forces: Housing

Question for Ministry of Defence

UIN 111520, tabled on 15 December 2022

To ask the Secretary of State for Defence, what the average response time is for maintenance requests for military homes by repair staff from (a) Amey and (b) VIVO.

Answered on

20 December 2022

The average reported response time for maintenance requests for military homes by repair staff from Amey and VIVO during November 2022 can be found in the table below:

Response Times

VIVO

Amey

Emergency

3-4 hrs

4-4.5hrs

Urgent

98 hrs

97hrs

Routine

11.5 days

17.7 days

Named day
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