To ask the Secretary of State for Defence, what step-by-step support pathways are available to veterans and their families seeking assistance from the (a) Veterans Welfare Service and (b) Defence Transition Services.
19 December 2022
Veterans Welfare Service and Defence Transition Service conduct a holistic assessment of needs for each referral received via phone, email or letter. From this assessment the most relevant support is identified and either the individual is signposted to the appropriate support organisation, or a referral is made on their behalf. The are no formally laid out, step-by-step support pathways used by either service as support is tailored to each case and each individual.