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Estate Agents: Fees and Charges

Question for Department for Levelling Up, Housing and Communities

UIN 72451, tabled on 26 October 2022

To ask the Secretary of State for Levelling Up, Housing and Communities, what recent assessment he has made of the potential merits of introducing a ban on estate agents charging fees to prospective tenants to view properties.

Answered on

1 November 2022

Under the Tenant Fees Act, landlords and letting agents are already not permitted to charge prospective tenants for viewings, negotiations, referencing, right to rent checks, or contract drafting. A refundable holding deposit may be requested to reserve a property whilst reference checks and preparation for a tenancy agreement are undertaken. This is capped at one week's rent. A landlord or agent should stop advertising a property after a holding deposit has been received. Landlords and agents are prohibited from holding multiple deposits.