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Social Security Benefits: Overpayments

Question for Department for Work and Pensions

UIN 51603, tabled on 20 September 2022

To ask the Secretary of State for Work and Pensions, what her Department's policy is on keeping records for applications for benefits and making them available to those seeking to challenge claims by the Department for overpayments.

Answered on

29 September 2022

DWP’s retention policy is detailed within the DWP Information Management Policy and details on how a customer can access their records are detailed within the DWP Personal Information Charter. Both of these documents are publicly available on the GOV.UK website and can be found in the following links;

DWP information management policy - GOV.UK (

Personal information charter - Department for Work and Pensions - GOV.UK (

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