To ask the Secretary of State for the Home Department, what recent assessment her Department has made of the adequacy of the passport advice line.
Answered on
20 September 2022
The Passport Adviceline continues to be an integral part of the wider passport service, helping to ensure that customer queries are resolved as quickly as possible. Between January and August this year, approximately 3 million calls were answered by the Passport Adviceline.
Answered by
Home Office