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HM Passport Office: Staff

Question for Home Office

UIN 39797, tabled on 19 July 2022

To ask the Secretary of State for the Home Department, how many (a) permanent, (b) full-time equivalent, (c) agency and (d) other status staff were working in HM Passport Office in each year since 2016.

Answered on

11 August 2022

Staffing numbers at Her Majesty’s Passport Office has increased by over 1200 since April 2021. Its recruitment will continue to cover any attrition, to ensure the passport service remains fully resourced.

We are committed to ensuring public services are run as efficiently and effectively as possible. Given the elevated demand will not continue indefinitely and is directly linked to the estimated 5m passports not renewed during the pandemic period, it is appropriate to have flexible resources available. Therefore, while there has been recruitment of civil servants, the use of agency workers is appropriate in this context.

Answered by

Home Office