Skip to main content

Internet: Older People

Question for Department for Digital, Culture, Media and Sport

UIN 21173, tabled on 20 June 2022

To ask the Secretary of State for Digital, Culture, Media and Sport, what recent estimate his Department has made of the number of people over the age of 60 who are unable to access online services.

Answered on

28 June 2022

Earlier this year, it was reported that Ofcom's Media Literacy Tracker Computer-assisted telephone Interviewing survey found that of the 3,143 respondents, 26% of the 75+ did not have internet access at home and 8% of those 65-74 also did not have access.

It is research like this that is behind the government's focus on building a world-leading digital economy that works for everyone. DCMS is responsible for coordinating HMG digital inclusion policy, and aims to ensure that as many people as possible, no matter their age, have internet access and a base level of digital skills.