To ask the Secretary of State for the Home Department, with reference to her Department's MP hotline and subsequent selection of option 2 relating to the Homes for Ukraine scheme, what the average call wait time was until calls are answered in the latest period for which data is available.
This answer is the replacement for a previous holding answer.
1 June 2022
We recognise during peak periods waiting times can be considerably longer due to an increase in call demand.
MPs can also raise urgent and compassionate cases with the MP engagement team via the MPs Urgent Enquiries inbox or in person at the Portcullis House walk-in hub.