Skip to main content

Personal Independence Payment: Standards

Question for Department for Work and Pensions

UIN 6869, tabled on 23 May 2022

To ask the Secretary of State for Work and Pensions, what criteria her Department uses to assess performance standards for average clearance times for new claims made under normal rules for Personal Independence Payments.

Answered on

25 May 2022

There is no target for the completion of a claim to PIP through to the first payment. However, we are committed to ensuring that people can access financial support through Personal Independence Payment (PIP) in a timely manner. We always aim to make an award decision as quickly as possible, taking into account the need to review all the available evidence, including that from the claimant, any supporting evidence supplied and the advice from an assessment.