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Driver and Vehicle Licensing Agency: Standards

Question for Department for Transport

UIN 1192, tabled on 12 May 2022

To ask the Secretary of State for Transport, with reference to the Answer of 22 April 2022 to Question 154083 on Driver and Vehicle Licensing Agency: Standards, if he will publish the data used to conclude that (a) there are no delays in successful online applications, (b) the backlog of vehicles paper applications has been eliminated and (c) straightforward vocational driving licence applications and renewals are being processed within five working days with no backlog.

Answered on

19 May 2022

The Driver and Vehicle Licensing Agency (DVLA)’s online services are the quickest and easiest way to make an application. The average time taken to process successful online applications between April 2021 and March 2022 was two working days.

All vehicles-related paper applications are now being processed within normal turnaround times.

The DVLA focused extra resource on vocational driving licence applications and cleared more than 55,000 applications in a matter of weeks at the height of the driver shortage. Routine applications for vocational driving licences are being processed within normal turnaround times of five working days. Applications where a medical condition must be investigated will take longer.