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UK Visas and Immigration: Telephone Services

Question for Home Office

UIN 842, tabled on 11 May 2022

To ask the Secretary of State for the Home Department, how much it costs per minute to call the hon. Members telephone hotline for UK Visas and Immigration.

This answer is the replacement for a previous holding answer.

Answered on

17 May 2022

842 - The MP enquiry line is an 0345 number which is a local rate number, so calls to this line cost the same as calls to a geographic number and will be dependent on your telephone service provider. UKVI does not charge for calls to this number.

843 - The Ukraine option on the MP enquiry line has received 3223 calls between 1 March and 11 May 2022

844 - UKVI has not received any money as a result of calls to the MP Enquiry line, including the Ukraine specific option.

Answered by

Home Office
Named day
Named day questions only occur in the House of Commons. The MP tabling the question specifies the date on which they should receive an answer. MPs may not table more than five named day questions on a single day.