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Universal Credit Complex Needs Steering Group

Question for Department for Work and Pensions

UIN 156346, tabled on 20 April 2022

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 4 April 2022 to Question 147022 on Universal Credit Complex Needs Steering Group, for what reason her Department disbanded the Complex Needs Steering Group.

Answered on

25 April 2022

The Universal Credit Complex Needs Steering group was stood down in 2019 and was replaced by a new governance/meeting structure which was led by the newly forming Customer Experience Directorate to ensure greater coherence and support more efficient decision making within the Programme and the Department.

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