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Postage Stamps: ICT

Question for Department for Business, Energy and Industrial Strategy

UIN 154135, tabled on 14 April 2022

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps his Department are taking to raise public awareness of the stamp swap out scheme.

Answered on

21 April 2022

The operation of Royal Mail’s products and services, including the ‘Stamp Swap Out’ scheme, is a matter for the company’s management and, as a private company, the Government is not involved in Royal Mail’s operational or commercial decisions.

It is Royal Mail’s responsibility to ensure its customers are aware of the introduction of barcoded stamps and the arrangements for exchanging old stamps. Royal Mail has announced further details about the ‘Stamp Swap Out’ scheme on its website and this includes details of how those who cannot use or do not have access to technology can participate. This information can be found at

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