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Energy Performance Certificates: Complaints

Question for Department for Levelling Up, Housing and Communities

UIN 148024, tabled on 28 March 2022

To ask the Secretary of State for Levelling Up, Housing and Communities, on how many occasions in the last 10 years his Department has requested analysis from accreditation schemes for energy assessors on complaints they have recorded under the Scheme Operating Requirements.

Answered on

31 March 2022

Energy Assessor Accreditation Schemes are required to have complaints systems in place to deal with complaints about individual energy assessments. The Department has no plans to require Accreditation Schemes to submit data to the department relating to complaints about their members and has not requested this data in the past.

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