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Universal Credit

Question for Department for Work and Pensions

UIN 147024, tabled on 25 March 2022

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 April 2021 to Question 185274, if she will provide an update on the progress of the course correction that was committed to at the Universal Credit Programme Board following concerns raised by the Chief Executive of the London Borough of Islington on behalf of the Local Government Association.

Answered on

5 April 2022

As part of the Department’s deposit of Universal Credit Programme Board papers to the Library on 28 October 2021 we included the paper titled ‘Alternative Access Routes for Vulnerable Customers’, which can be found at: BTL02- Alternative Access Routes for Vulnerable Claimants.