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General Practitioners: Telephone Services

Question for Department of Health and Social Care

UIN 134405, tabled on 4 March 2022

To ask the Secretary of State for Health and Social Care, whether officials in his Department have had discussions with representatives of professional bodies for GPs and general practice staff on the volume of calls by call handlers at the national 119 and 111 services that have incorrectly directed patients to their GP practices instead of to national or secondary services.

Answered on

10 March 2022

No recent discussions have taken place.