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Personal Independence Payment: Appeals

Question for Department for Work and Pensions

UIN 122598, tabled on 10 February 2022

To ask the Secretary of State for Work and Pensions, how many personal independence payment (PIP) claimants (a) were refused PIP, (b) appealed against the refusal of PIP and (c) were successful in appealing against the refusal of PIP in each of the last five financial years.

Answered on

3 March 2022

The number of Personal Independence Payment (PIP) claims disallowed at initial decision is available on Stat-Xplore: In particular, you may be interested in the ‘PIP Clearances’ table, which, under ‘Clearance Type Detail,’ contains the breakdown of PIP claims awarded and disallowed at initial decision.

Guidance on how to use Stat-Xplore can be found here:

PIP dispute customer journey statistics are available for new PIP applications as part of the PIP Official Statistics quarterly release. The latest release is available here:

Personal Independence Payment statistics to October 2021 - GOV.UK (

In the accompanying tables Table 5D shows the disputes journey for those who receive a disallowance at initial decision, for each financial year, including the number lodging an appeal and how many receive each appeal outcome. Note that these appeal numbers may include some decisions which were changed at the Mandatory Reconsideration (MR) stage (MR data also shown in Table 5D). Additionally, Table 5A shows appeal figures separately for awards changed and unchanged at MR following an initial disallowance decision, though this table does not show data by financial years. Note that these figures include only decisions following a PIP assessment or evaluation so exclude claims which end before this, such as where there is a failure to return required paperwork or attend an assessment, or withdrawals / relinquishments.

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