To ask the Secretary of State for Business, Energy and Industrial Strategy, how many people on prepayment meters have been (a) issued with and (b) redeemed discount vouchers after successfully being approved for the Warm Home Discount scheme in each of the last five years.
11 February 2022
Energy suppliers are responsible for administering the Warm Home Discount and applying rebates to their eligible customers’ accounts. They are not required to report on the number of rebates issued to customers broken down by the payment methods their customers use for their energy bills. We therefore do not hold data on the number of prepayment customers who receive the Warm Home Discount rebate.
We consulted last summer on reforms to the scheme that would enable the vast majority of customers to receive their rebate automatically, without the need to apply. We will publish the Government’s Response in the spring, with the reforms coming into force from the 2022/23 scheme year.