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Social Security Benefits: Appeals

Question for Department for Work and Pensions

UIN 108447, tabled on 20 January 2022

To ask the Secretary of State for Work and Pensions, what estimate she has made of the cost to her Department of mandatory reconsiderations for employment and support allowance and personal independence payment benefits claims in (a) 2019-20 and (b) 2020-21.

Answered on

2 February 2022

The information for the financial years covered by the request are detailed in the tables below:


2020-21 (£m)







Cost figures are rounded to the nearest £0.1m

Data Source: ABM

The cost figures quoted are estimated DWP level 1 operating costs, including both direct delivery staff and non-staff costs. Non-staff costs are only those costs incurred in local cost centres, relating to direct delivery staff.

Please note that the data supplied is from the Departmental Activity Based Models. This data is derived from unpublished management information which was collected for internal Departmental use only, and has not been quality assured to National Statistics or Official Statistics publication standards. It should therefore be treated with caution. The Departmental Activity Based staffing models are a snapshot of how many people were identified as undertaking specified activities as assigned by line managers.